About Me

you kno you have problems when you have them on speed dial...

SO... of course I have problems w/ F'n comcast... I called yesterday when my internet is out... after I reset the cable modem... I called tech support waited for about half an hour to talk to someone... and they told me to unplug my router and reset the modem... so it's working GREAT!!! which brings me to today...

I call tech support... this time I used the unplug router trick... STILL nothing... I call tech support... of course the automated telephone service said to enter my phone number... some more questions... did U do this... did U do that... blah blah blah... yes yes yes... for security reasons please enter in your phone number... of course I mistyped it... so... type in a bunch of numbers... so I get tech support on the phone... what's UR phone number... wtf... I gave him the phone number that THEY gave me... I'm not finding your name... WTF... I give him my cell phone that I sometimes use... what was that first number that U gave me again? WTF!?!?! finds my acct by my name... we're seeing UR modem on standby... WTF!!?? it's never been used since I've got it over a year ago... the lights are on... well you probably have a bad cable modem... you can either have a technician go over there or switch it at the comcast office... I think I'll switch it... I can fix computers... doing a little cable modem swap is cake... of course w/o internet I couldn't look up 90 lake drive... smart thinking!! so I grab my laptop and go to my car... preparing to drive around and go leech off of someone's internet... whoo hoo!! I can get it from my car!! so... find out... it's over by the animal hospital... I go to the window... I'd like to swap this for another... we don't do this here... OMGWTF!!! we have to send a technician to do that for you... can you send someone out so we can swap it?? no... so ya... this is a REAL productive day...

Mood: I hate comcast...

9/3/2008 7:32:12 PM

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